Data information notice in accordance with Regulation (EU) 2023/2854 (‘Data Act’) for related services

HomeCom Easy / MyBuderus / IVT Anywhere / Vulcano Connect / EasyControl / MyMode („Service“)

Connected products and related services of Bosch Thermotechnik GmbH generate various data and information during their use. The following provides information about the data transferred and made available when using the service, how to access this data, and your data rights.


1. Transferred product data

1.1. Type, volume and frequency of data transmission

During the operation and use of the service, the following product data and related service data may be generated and transmitted. The specific data generated will vary based on the particular usage of the Service.

(a) Types of product data

  • Physical data: Current data (e.g. temperature, pressure, power, energy)

  • Device identification data (e.g. serial number, hardware and software version)

  • Status data (e.g. on/off, present/not present)

  • Error messages

  • Setting values / user configurations (e.g. room setpoint temperature, time programmes)

(b) Estimated volume

The amount of data varies depending on the data point and the use of the Service, with data volumes per data point ranging from 0.5 KByte / h to 10 KByte / h.

(c) Frequency of transmission:

The product data is transmitted continuously as long as an internet connection exists. The update frequency depends on the data point and ranges from every second to a single update after starting the Service.


2. Generated related service data

In addition to submitted product data, related service data is generated when using the service.

2.1. Type and estimated volume of generated related service data

(a) Types of related service data:

  • Physical data: Current data (e.g. temperature, pressure, power, energy)

  • Device identification data (e.g. serial number, hardware and software version)

  • Status data (e.g. on/off, present/not present)

  • Error messages

  • Setting values / user configurations (e.g. room setpoint temperature, time programmes)

  • Additionally calculated values (e.g. efficency)

(b) Estimated volume

The amount of data varies depending on the data point and the use of the Service, with data volumes per data point ranging from 1 KByte / h to 100 KByte / h.

(c) Currentness of data

The data in the product is generated during use and operation in real time and continuously.


3. Storage location and retention period

The storage location and retention period vary for different data points.

The data is stored on external servers under the data holder's responsibility.

  • Data stored on external servers is anonymized or deleted after 15 Days. Exception to this is the data related with user configurations of the device, that is only deleted after the device is restored to factory defaults.


4. Access modalities

You can access the data generated and potentially stored within the plattform / related service as follows:

App: HomeCom EasyMyBuderusIVT Anywhere IIVulcano ControlConnectEasyControlMyMode

Web Platform: https://devices.bosch-homecom.com/boschhttps://devices.buderus-connect.de/buderus/controller

Data access requires the use of a mobile device compatible to the application and a web platform. The correct mobile application and website depend on your product. Please use the following combinations:

  • Application: HomeCom Easy

  • Website: https://devices.bosch-homecom.com/bosch

  • Application: MyBuderus

  • Website: https://devices.buderus-connect.de/buderus/controller

  • Application: IVT Anywhere II

  • Website: https://devices.bosch-homecom.com/bosch

  • Application: Vulcano ControlConnect

  • Website: https://devices.bosch-homecom.com/bosch

  • Application: EasyControl

  • Website: https://devices.bosch-homecom.com/bosch

  • Application: MyMode

  • Website: https://devices.buderus-connect.de/buderus/controller


5. Terms of service, contract term and termination options

The terms of service which govern the term of the contract for the use of the Service and the options for early termination, for which acceptance is mandatory in order to use the Service and make use of any direct data access rights, can be viewed here: HomeCom Easy: https://show-policy.ttprivacy.com/0f172e2e-94b6-4952-a9a8-f44fe740bec3MyBuderus: https://show-policy.ttprivacy.com/65fcb5aa-e09f-4cbf-8a9e-48e00fae8efdIVT Anywhere: https://show-policy.ttprivacy.com/402462b6-eff2-48f2-99f1-8209f9760da6Vulcano Connect: https://show-policy.ttprivacy.com/993777b4-c631-4973-be3e-7d95eb812624EasyControl: https://show-policy.ttprivacy.com/ACTIVITY-9cecd217-87e1-44c5-b32f-bf707ecd5a0e/tos/TTDEMyMode: https://show-policy.ttprivacy.com/ACTIVITY-d8de5cbb-031d-41c7-ba68-5c1759fc8e81/tos/TTDE


6. Information on our own use of the data received

The data received and generated is used by the data holder as follows:

  • To provide the functionalities of the Service and the networked product

  • For the development and further development of products and services


7. Identity of data holder

Bosch Thermotechnik GmbHSophienstrasse 30-3235576 WetzlarGermany

email: EU-DataAct.HC@bosch.com


8. Disclosure to Third Parties

If you wish to allow or stop the disclosure of data to a third party after you have asked us to do so,

Disclosure of information to third parties shall be conducted exclusively by the product's owner, the customer, utilizing the data export functionality detailed in Section 4. The customer is solely responsible for subsequently transmitting the exported data to the intended third parties.


9. Right of appeal to the supervisory authority

In the event that you believe that your rights under Regulation (EU) 2023/2854 have been violated, you have the right to lodge a complaint with the competent authority responsible for supervising compliance with Regulation (EU) 2023/2854.


10. Information on trade secrets

The data generated by the networked product and the Service does not include any data that is subject to trade secret protection.