Bosch EasyRemote / Buderus MyDevice / IVT Anywhere / Nefit ProControl / elm Control / Bosch EasyVent / Buderus MyVent / Nefit Easy / Worcester Wave / Bosch Control / Junkers Control / Buderus EasyMode / ELM Touch / Vulcano Control Connect („Service“)

Connected products and related services of Bosch Thermotechnik GmbH / Bosch Thermotechniek B.V. generate various data and information during their use. The following provides information about the data transferred and made available when using the service, how to access this data, and your data rights.

1. Transferred product data

1.1. Type, volume and frequency of data transmission

During the operation and use of the service, the following product data and related service data may be generated and transmitted. The specific data generated will vary based on the particular usage of the Service.

(a) Types of product data

• Physical data: Current data (e.g. temperature, pressure, power, energy)

• Device identification data (e.g. serial number, hardware and software version)

• Status data (e.g. on/off, present/not present)

• Error messages

• Setting values / user configurations (e.g. room setpoint temperature, time programmes)

(b) Estimated volume

The amount of data varies depending on the data point and the use of the Service, with data volumes per data point ranging from 0.5 KByte/h to 10 KB/h.

(c) Frequency of transmission:

The product data is transmitted continuously as long as an internet connection exists. The update frequency depends on the data point and ranges from every second to a single update after starting the Service.

2. Generated related service data

In addition to submitted product data, related service data is generated when using the service.

2.1. Type and estimated volume of generated related service data

(a) Types of related service data:

• Physical data: Current data (e.g. temperature, pressure, power, energy)

• Device identification data (e.g. serial number, hardware and software version)

• Status data (e.g. on/off, present/not present)

• Error messages

• Setting values / user configurations (e.g. room setpoint temperature, time programmes)

(b) Estimated volume

The amount of data varies depending on the data point and the use of the Service, with data volumes per data point ranging from 1 KB/h to 100 KB/h.

(c) Currentness of data

The data in the product is generated during use and operation in real time and continuously.

3. Storage location and retention period

The storage location and retention period vary for different data points.

The data is stored on external servers under the data holder's responsibility.

• The data is periodically overwritten and deleted or anonymized within 15 days.

4. Access modalities

You can access the data generated and potentially stored within the plattform / related service as follows:

App: Bosch EasyRemoteBuderus MyDeviceIVT AnywhereNefit ProControlelm ControlBosch EasyVentBuderus MyVentNefit EasyWorcester WaveBosch ControlJunkers ControlBuderus EasyModeELM TouchVulcano Control Connect

Data access requires the use of a mobile device compatible to the application required by the product brand:

• Bosch EasyRemote

• Buderus MyDevice

• IVT Anywhere

• Nefit ProControl

• elm Control

• Bosch EasyVent

• Buderus MyVent

• Nefit Easy

• Worcester Wave

• Bosch Control

• Junkers Control

• Buderus EasyMode

• ELM Touch

• Vulcano Control Connect

5. Terms of service, contract term and termination options

The terms of service which govern the term of the contract for the use of the Service and the options for early termination, for which acceptance is mandatory in order to use the Service and make use of any direct data access rights, can be viewed here: directly in the mobile applications after installation.

6. Information on our own use of the data received

The data received and generated is not used by the data holder for its own purposes.

7. Identity of data holder

Bosch Thermotechnik GmbH, Sophienstrasse 30-32, 35576 Wetzlar, Germany

email: EU-DataAct.HC@bosch.com

8. Disclosure to Third Parties

If you wish to allow or stop the disclosure of data to a third party after you have asked us to do so,

Disclosure of information to third parties shall be conducted exclusively by the product's owner, the customer. The customer is solely responsible for subsequently transmitting the data to the intended third parties.

9. Right of appeal to the supervisory authority

In the event that you believe that your rights under Regulation (EU) 2023/2854 have been violated, you have the right to lodge a complaint with the competent authority responsible for supervising compliance with Regulation (EU) 2023/2854.

10. Information on trade secrets

The data generated by the networked product and the Service does not include any data that is subject to trade secret protection.