Bosch Energy Manager App / Buderus MyEnergyMaster App / IVT Energy Master („Service“)

Connected products and related services of Bosch Thermotechnik GmbH generate various data and information during their use. The following provides information about the data transferred and made available when using the service, how to access this data, and your data rights.

1. Transferred product data

1.1. Type, volume and frequency of data transmission

During the operation and use of the service, the following product data and related service data may be generated and transmitted. The specific data generated will vary based on the particular usage of the Service.

(a) Types of product data

• Physical data: Current data (e.g. temperature, pressure, power, energy)

• Device identification data (e.g. serial number, hardware and software version)

• Status data (e.g. on/off, present/not present)

• Error messages

• Setting values / user configurations (e.g. room setpoint temperature, time programmes)

(b) Estimated volume

The amount of data varies depending on the data point and the use of the Service, with data volumes per data point ranging from 0 MB/s to 1 MB/s.

(c) Frequency of transmission:

The product data is only transmitted when the Service is in use. The update frequency depends on the data point and ranges from every second to a single update after starting the Service.

2. Generated related service data

In addition to submitted product data, related service data is generated when using the service.

2.1. Type and estimated volume of generated related service data

(a) Types of related service data:

• Physical data: Current data (e.g. temperature, pressure, power, energy)

• Device identification data (e.g. serial number, hardware and software version)

• Status data (e.g. on/off, present/not present)

• Error messages

• Setting values / user configurations (e.g. room setpoint temperature, time programmes)

• Calculated values, e.g. for cost savings or autarchy.

(b) Estimated volume

The amount of data varies depending on the data point and the use of the Service, with data volumes per data point ranging from 0 kB/s to 1 kB/s.

(c) Currentness of data

The data in the product is generated during use and operation in real time and continuously.

3. Storage location and retention period

The storage location and retention period vary for different data points.

The data is stored locally on the data holder's end devices.

• The data is deleted when the user uninstalls or resets the App.

4. Access modalities

You can access the data generated and potentially stored within the plattform / related service as follows:

Not applicable since the end user is the data holder.

Data access requires the use of

• Mobile device compatible to the App (Service).

5. Terms of service, contract term and termination options

The terms of service which govern the term of the contract for the use of the Service and the options for early termination, for which acceptance is mandatory in order to use the Service and make use of any direct data access rights, can be viewed here: You can find the Terms of Use in the App Menu "More -> Legal -> Terms of Use"

6. Information on our own use of the data received

The data received and generated is not used by the data holder for its own purposes.

7. Identity of data holder

Not applicable since the end user is the data holder.

8. Disclosure to Third Parties

Not applicable since the end user is the data holder.

9. Right of appeal to the supervisory authority

In the event that you believe that your rights under Regulation (EU) 2023/2854 have been violated, you have the right to lodge a complaint with the competent authority responsible for supervising compliance with Regulation (EU) 2023/2854.

10. Information on trade secrets

The data generated by the networked product and the Service does not include any data that is subject to trade secret protection.